Merc Assist logo
Independent Mercedes Specialist

Dealer-level care for your Mercedes in Leicester

Merc Assist provides diagnostics, servicing and repairs for all Mercedes models – and other makes – using genuine or OEM-quality parts, without main dealer prices.

Mercedes Benz specialist
Mercedes Trained Technicians
Servicing and Diagnostics
Repairs and MOT's
Genuine Mercedes Parts

Mercedes services we offer

From routine servicing to complex diagnostics, we look after your Mercedes – and other makes and models – as if they were our own.

Servicing

Servicing & maintenance

A, B and major services carried out to Mercedes schedules using genuine or OEM-quality parts.

Diagnostics

Dealer-level diagnostics

Star diagnostics and advanced fault-finding to quickly identify issues and keep you on the road.

Repairs

Mechanical repairs

Brakes, suspension, engine and gearbox repairs with clear pricing and honest advice.

MOT prep

MOT preparation

Pre-MOT checks and repairs to give your Mercedes the best chance of passing first time.

Mobile

Tuning and Remapping

Tuning and remapping involves altering the Engine Control Unit's (ECU) software to enhance performance, increase power and torque, and improve fuel efficiency.

More

Software & coding

Fault code resets, service light reset and selected coding options for compatible models.

Why choose Merc Assist?

Specialist knowledge, straightforward communication and a focus on long-term relationships with our customers.

Mercedes expertise.
We work on Mercedes every day, so we know the common faults and how to fix them properly.
£
Transparent, fair pricing.
Clear quotes before any work is carried out – no surprises when you collect your car.
Customer-focused service.
We’ll explain what your car needs in plain English and keep you updated throughout.
Quality parts & oils.
Genuine or OEM-quality parts and the correct spec oils for your engine.
Mercedes gears

What our customers say

A quick sample of reviews from Mercedes owners who trust Merc Assist with their cars.

★★★★★

“Absolutely superb from start to finish. Had an adblue issue with my c220, Ash spent half a day on it sorting wiring and clearing faults and charged a really great price and looked after us whilst my dad waited. Great service, great price and all round top place.”

– Leigh Crowden
★★★★★

“By far the best mechanic in Leicester. I took my Mercedes to Ash at short notice. He was able to find the issues and repaired it on the spot. Very professional and wow does he know his cars. I wouldn't ever go anywhere else for my car. Highly recommended. Thanks ash I really appreciate you Nish”

– Djmidas
★★★★★

“Ash is a great guy and extremely helpful. This is my first Mercedes (SLK) and I'm confident in bringing my car to him for any other issues in the future. Thanks Ash.”

– matt roberts
★★★★★

“I recently dropped by Merc Assist without a booking and explained the issues, and challenges I struggle without car. Despite the short notice, they resolved everything quickly, within a day or two, and at a very reasonable price. Tosh was professional, efficient, and I’m grateful for his quick response. I highly recommend Merc Assist to any Mercedes owner looking for outstanding and excellent service.”

– Hiwa Sherzad
★★★★★

“Had an engine warning light that another garage couldn’t sort. Ash found the fault quickly and fixed it the same day. Proper Mercedes specialist. Highly recommend.”

– Geoff Wright
★★★★★

“Best independent Mercedes engineer/mechanic in town. Good service, quality parts and labour at decent prices. I recommend this garage to anyone who wants the job done without getting ripped off. Best wishes and keep up the good work you're doing Ash.”

– Robert Denes
View more reviews

Frequently asked questions

A few common questions about our independent Mercedes specialist services in Leicester.

Are you an independent Mercedes specialist?

Yes. We are an independent Mercedes specialist based in Leicester, working on the full Mercedes-Benz range including AMG and commercial vehicles.

Do you only work on Mercedes?

No. While Mercedes is our main focus, we also support other makes and models including BMW, Audi, Volkswagen, Ford, Vauxhall and more.

Will servicing my Mercedes with you affect my warranty?

When we follow the manufacturer’s service schedules and use the correct parts and oils, your warranty remains protected under current regulations.

Do you use genuine Mercedes parts?

We use genuine Mercedes parts or high-quality OEM equivalents, depending on your preference and budget. We’re happy to explain the options before any work is carried out.

Can you carry out Mercedes diagnostics like a main dealer?

We use specialist diagnostic equipment and follow Mercedes procedures to identify faults quickly and accurately, often at a lower cost than main dealers.

Can you help with MOTs?

Yes. We offer MOT preparation, checks and any repairs needed to give your vehicle the best chance of passing first time.

Get in touch

Tell us a bit about your vehicle and what you need, and we’ll come back with availability and pricing.

Merc Assist
376 Thurmaston Boulevard
Leicester, LE4 9LE

Phone: 0116 246 4640

For urgent issues, please call rather than using the form.

Opening hours
Mon–Fri09:00 – 17:00
SaturdayClosed
SundayClosed